CAPS LIKE WHOA (jc) wrote,

  • Mood:

Oh dear

I just helped out a trainee Freeserve call centre operator with his initial exam.

He asked questions such as "what does USB stand for?" and "what does Modem stand for?".

I shudder to think that this guy will go on to be one of the all too many call centre monkeys helping people out with their technical Internet issues.

16:38: ...Which leads me to think that maybe it takes a non-technically minded person to work in tech support. Perhaps it figures that any sane technically minded person wouldn't go NEAR a job in a call centre. Ah well, such is life.

  • TV's back: week one

    It's been quiet in TV land these past few months, which coupled with a rather boring summer at work has made for a rather boring summer overall,…

  • The thought occurred

    I'm sorry, but looking at the new Microsoft Store logo: Can you really blame me for making the association? I think I'll trademark that.

  • Bye-bye, privacy

    This morning I went on Google Maps and discovered, completely at random, that they've very quietly enabled Street View for Edinburgh, and indeed…

  • Post a new comment


    default userpic

    Your reply will be screened

    Your IP address will be recorded 

    When you submit the form an invisible reCAPTCHA check will be performed.
    You must follow the Privacy Policy and Google Terms of use.